Digital Marketing Account Manager

Position Overview

(un)Common Logic is seeking an experienced people manager with strong client and analytical skills. Account Managers are responsible for setting digital marketing strategy, maintaining day-to-day client relationships, managing analysts, and ensuring overall account performance for a group of 5-10 existing clients. This relationship management role focuses on delivering exceptional service and strategic insights.

(un)Common Logic is a digital marketing agency founded in 2008 and located in Austin, TX. Our team pursues excellence in marketing performance and high-touch customer service. The role starts as virtual with an eventual transition to our Austin office. Location: Virtual initially with eventual relocation to Austin, TX.

Experience Required: 5+ years in a client-facing role with 2+ years of people management. Education: Minimum Bachelor's Degree.

Key Responsibilities

• Build strategic account plans (both short- and long-term) for each client and execute against these plans with assistance from supporting analysts and staff.
• Own day-to-day communications with clients and maintain a positive, proactive relationship.
• Manage and mentor team members, including conducting performance reviews, hiring, and firing as necessary.
• Organize analyst workloads and prioritize activities on a weekly and monthly basis.
• Ensure accounts remain on-budget while meeting client performance goals.
• Provide strategic recommendations that align with the client’s business model and goals.
• Assist other account managers and analysts as needed to ensure overall client satisfaction.

Required Qualifications

• 5+ years of work experience in a client-facing role.
• 2+ years of experience managing a team of at least two direct reports.
• Demonstrated deep analytical capabilities (e.g. expertise with pivot tables and other advanced Excel features).
• Authorized to work in the US without sponsorship now and in the future.
• Ability to work virtually with an eventual transition to the Austin office; must currently live in the Austin area or be willing to relocate.
• Minimum Bachelor's Degree.

Preferred Qualifications

• Digital marketing experience is a plus; (un)Common Logic offers an exceptional digital marketing training program for highly analytical individuals.

Benefits & Perks

• Work-from-home days
• Health insurance
• IRA options
• Exceptional digital marketing training program