Help Desk Support Spec 2

JOB CODE

ITT011

TITLE

Help Desk Support Spec 2

POSITION #

00109137

POSITION

Unclassified

POSTING

BEGIN

POSTING

END

Jobcode:

ITT011

Jobtitle:

Help Desk Support Spec 2

Job Category:

Administration

Entry Salary:

$33,672.14

Pay Grade Max:

$52,364.30

Minimum Qualification:

High school diploma/GED and two (2) years of experience providing software or hardware customer and technical support; or one (1) year of experience at the lower-level Help Desk Support Spec 1 (ITT010) or position equivalent.

Preferred Qualification:

Note:

This position serves as the journey-level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.

Location Name:

Ware State Prison

Address1:

3620 North Harris Road

Address2:

City:

Waycross

Zipcode:

31503

County:

WARE COUNTY

Contact Name:

Bethanie Langley

Contact Phone#:

912-287-4975

Contact Email ID:

bethanie.langley@gdc.ga.gov

Comments:

All applicants must come in for a State of Georgia paper application. Resumes are welcomed. Ware State Prison is one hour North of the Fl/Ga state line. Please direct all questions and concerns to the point of contact