Customer Service Associate - Full-time / Part-time
Tesoroabout 1 year ago
Las Vegas, Nevada, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!
As part of our team, you’ll enjoy a $500 sign-on bonus (paid after 6 months of employment) and a $500 retention bonus (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information).
Key Responsibilities
- Greet customers warmly and provide exceptional service
- Ring up sales using our modern POS system including lottery, fuel, and prepaid cards
- Upsell promotions and help customers find what they need
- Maintain a clean and organized store environment (inside and out)
- Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
- Restock and rotate merchandise using FIFO method
- Follow safety and loss prevention procedures
- Assist customers with pump, car wash, or air hose as needed
- Accurately handle cash, credit cards, and safe deposits
- Follow all age-restricted sale laws (alcohol, tobacco, lottery)
- Complete all required training and shift duties
Required Qualifications
- Must be 18 years or older
- Excellent communication and customer service skills
- Ability to work alone or with minimal supervision
- Reliable, punctual, and possess a strong work ethic
- Comfortable standing for up to 8 hours
- Able to occasionally lift up to 30 lbs and climb ladders
- Willing to work weekends, holidays, and overnight shifts
- Basic math and computer skills
- Authorized to work in the U.S.
Preferred Qualifications
- High School diploma or GED (preferred)
Benefits & Perks
- Flexible schedules to fit your lifestyle
- Paid on-the-job training
- Career growth opportunities — we promote from within
- Competitive pay and eligibility for benefits (Full-Time Employees Only)
Required Skills
POS Operation
Inventory Management
Customer Service
Cash Handling
Loss Prevention