Customer Service Associate - Full-time / Part-time

Tesoroabout 1 year ago
Las Vegas, Nevada, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!
As part of our team, you’ll enjoy a $500 sign-on bonus (paid after 6 months of employment) and a $500 retention bonus (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information).

Key Responsibilities

  • Greet customers warmly and provide exceptional service
  • Ring up sales using our modern POS system including lottery, fuel, and prepaid cards
  • Upsell promotions and help customers find what they need
  • Maintain a clean and organized store environment (inside and out)
  • Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
  • Restock and rotate merchandise using FIFO method
  • Follow safety and loss prevention procedures
  • Assist customers with pump, car wash, or air hose as needed
  • Accurately handle cash, credit cards, and safe deposits
  • Follow all age-restricted sale laws (alcohol, tobacco, lottery)
  • Complete all required training and shift duties

Required Qualifications

  • Must be 18 years or older
  • Excellent communication and customer service skills
  • Ability to work alone or with minimal supervision
  • Reliable, punctual, and possess a strong work ethic
  • Comfortable standing for up to 8 hours
  • Able to occasionally lift up to 30 lbs and climb ladders
  • Willing to work weekends, holidays, and overnight shifts
  • Basic math and computer skills
  • Authorized to work in the U.S.

Preferred Qualifications

  • High School diploma or GED (preferred)

Benefits & Perks

  • Flexible schedules to fit your lifestyle
  • Paid on-the-job training
  • Career growth opportunities — we promote from within
  • Competitive pay and eligibility for benefits (Full-Time Employees Only)

Required Skills

POS Operation
Inventory Management
Customer Service
Cash Handling
Loss Prevention