Sr. Project Specialist, Customer Success, Remote

Position Overview

Aledade requires a Senior Project Specialist that will play a pivotal role in leading complex projects while contributing to the strategic objectives of the Customer Success Office (CSO). This individual will leverage their extensive experience in value-based care and project management to drive initiatives that enhance both internal (Field Team) and external (Practice Partners) customer experience. The ideal candidate will be comfortable working remotely within the US, with periodic travel required.

Key Responsibilities

• Leadership and Strategic Guidance: Guide and coordinate across multiple teams within Aledade to ensure alignment with organizational goals. Foster a collaborative environment that effectively engages stakeholders.
• Project Management Excellence: Utilize established tools and processes to deliver projects on time and within scope. Identify and mitigate risks with advanced problem-solving and decision-making skills.
• Cross-functional Collaboration: Build strong relationships with internal stakeholders, serving as a key liaison to ensure optimized resource allocation and seamless project integration.
• Continuous Improvement: Champion initiatives that drive continuous improvement by evaluating project outcomes and implementing best practices for future projects.

Required Qualifications

• Bachelor's degree required
• 5+ years of progressive value-based care, practice operations, and/or risk adjustment experience
• Experience thriving in a fast-paced environment
• Proven ability to successfully manage projects toward completion, coordinating and collaborating across multiple projects and teams
• Willingness to travel as needed to Aledade's headquarters or markets

Preferred Qualifications

• PMP certification preferred
• Experience with Tableau, Miro, Jira, Monday.com
• Experience in two or more of the following lines of business: Medicare, Medicaid, Medicare Advantage, Commercial value-based care contracts