Sales Support & Marketing Coordinator

Sales Support & Marketing Coordinator

About Us

Atlantic Security has been protecting homes and businesses for over 50 years by providing security, fire alarm, access control, CCTV, smart home automation, and low-voltage solutions. We are looking for an organized, energetic, and creative individual to join our team as a Sales Support & Marketing Coordinator. This position is ideal for someone who enjoys working with people, thrives in a fast-paced office environment, and has a passion for marketing and social media. No two days are the same, and you'll play a key role in supporting both our sales team and our daily office operations.

Responsibilities

• Answer incoming phone calls professionally and direct them to the appropriate department.
• Receive, qualify, and distribute incoming sales leads.
• Assist the sales team by creating quotes and converting to jobs.
• Follow up with customers as needed regarding appointments, estimates, and general inquiries.
• Maintain customer information within company software.
• Assist with scheduling appointments and coordinating with sales representatives as needed.
• Create and manage social media content across multiple platforms (Facebook, Instagram, LinkedIn, etc.).
• Help develop marketing campaigns, promotional materials, email marketing, and customer communications.
• Monitor social media engagement and respond appropriately.
• Assist with website content updates and online marketing initiatives.
• Support company events, promotions, and community outreach efforts.
• Perform general administrative duties including filing, data entry, scanning, and document preparation.
• Provide support to management and other departments as needed.
• Strong proficiency in SEO best practices along with experience using Google Analytics for web analytics reporting.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Friendly, professional, and customer-focused attitude.
• Comfortable multitasking and working in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with social media platforms and content creation.
• Marketing experience is preferred but not required.
• Experience with CRM software is a plus.
• Previous customer service, sales support, or administrative experience preferred.

What We're Looking For

• Has a positive, team-oriented attitude.
• Is creative and enjoys marketing and social media.
• Can prioritize multiple projects and meet deadlines.
• Takes initiative and enjoys solving problems.
• Represents our company professionally with customers and vendors.

Benefits

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with company Safe Harbor match
• Paid time off and holidays
• Opportunities for professional growth and advancement
• Supportive team environment

If you're looking for a position where you can combine customer service, marketing, creativity, and administrative skills while making an impact on a growing company, we'd love to hear from you.

Apply today and become part of the Atlantic Security team!

Pay: $18.00 - $23.00 per hour

Work Location: In person