Microsoft Technology Account Lead - Technology, Software and Platforms

The Microsoft Technology Account Lead (MTAL)

is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

Account Management

• Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.
• Manage key, strategic client relationships either personally or through a medium to large account team.
• Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels.
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

• Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s).
• Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

• Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
• Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions-including products, services, and contractual terms-that align with the customer's mid- to long-term strategic needs.
• Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.
• Drive Account Growth: Proactively identify opportunities to expand the customer's Microsoft footprint by introducing additional products and services that enhance business value.
• Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Key Performance Indicators Client Experience

• Overall & thought leadership / inspiration
• Account Growth
• Account Sales & Revenue Growth - both AMBG and Avanade
• Account level CCI (Sold & Delivered)
• Personal Chargeability (30%)

Knowledge supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.

Is a strong big-picture thinker; makes frequent, clear references to the organization's vision and strategy and the efforts required to drive them forward.

Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders.

Job Qualifications

• Qualifications:
• Education and/or experience in the relevant field/business
• 7+ years of customer management and/or enterprise sales experience within the Communications, Media, and Technology consulting industry; Demonstrated success in managing strategic client relationships and driving growth in a service-based sales environment.
• 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy.
• Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred.
• 5+ years of experience working with the required Industry verticals and an ability to articulate Microsoft's specific differentiation story within those industries in relation to at least one of the other major cloud providers.

Compensation

at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 1/28/2026 and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Avanade

• California: $175,000 - 200,000
• Cleveland: $150,000 - 170,000
• Colorado: $150,000 - 170,000
• District of Columbia: $170,000 - 190,000
• Illinois: $165,000 - 185,000
• Maryland: $170,000 - 190,000
• Massachusetts: $170,000 - 190,000
• Minnesota: $165,000 - 185,000
• New York / New Jersey: $175,000 - 200,000
• Washington: $170,000 - 190,000

Additional Information

Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

About Avanade

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.