Entry Level Computer Helpdesk Associate

Entry Level Technology Jobs9 months ago
Coconut Creek, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Coconut Creek area? We are currently hiring for an Entry-Level Computer Support Assistants position. In this role, you will be an integral part of our Help Desk team, providing technical assistance related to computer systems, hardware, and software while ensuring issues are resolved in a timely and professional manner.

Key Responsibilities

  • Answer users’ questions regarding various IT issues.
  • Train users on basic system and computer functions.
  • Address and troubleshoot system, hardware, and software issues.
  • Resolve issues promptly and professionally.
  • Collaborate with the Help Desk team to maintain effective support services.

Required Skills

Help Desk Operations
Customer Service
Technical Assistance
Computer Systems Support
Hardware & Software Troubleshooting
Communication
Problem Solving
User Training