Customer Services Representative - Entry Level
Alpha House Cincy7 months ago
Cincinnati, OH, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Description
As a Customer Services Representative, you'll be the first point of contact for our customers — answering questions, resolving concerns, and ensuring every interaction leaves a positive impression. Day-to-day, you can expect to respond to customer inquiries. Troubleshoot issues and escalate complex cases to the appropriate team. Accurately document customer interactions in our CRM system and colla
Required Skills
Communication
Customer Service
CRM Proficiency
Problem Solving
Conflict Resolution