Customer Services Representative - Entry Level

Alpha House Cincy7 months ago
Cincinnati, OH, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Description

As a Customer Services Representative, you'll be the first point of contact for our customers — answering questions, resolving concerns, and ensuring every interaction leaves a positive impression. Day-to-day, you can expect to respond to customer inquiries. Troubleshoot issues and escalate complex cases to the appropriate team. Accurately document customer interactions in our CRM system and colla

Required Skills

Communication
Customer Service
CRM Proficiency
Problem Solving
Conflict Resolution