CUSTOMER SERVICE / OFFICE STAFF MEMBER

Position Overview

We've been in business for over 27 years here in Las Vegas, and we are currently looking for an additional office staff member to support our operations. Prior experience in the home services industries is a plus.

Key Responsibilities

• Perform call taking, dispatching, and data entry related to home services.
• Answer phones in a professional manner.
• Assist with routing and dispatching of technicians.
• Correspond with clients and vendors via email in a professional manner.
• Assist with inventory counts and tracking.
• Help prepare and present quotes to clients.
• Utilize basic Excel skills to support daily operations.
• Adapt to a fast-paced environment and manage multiple tasks.

Required Qualifications

• Experience in the home services industries is a plus – particularly HVAC and plumbing (not mandatory).
• Minimum 3-5 years of relevant experience.
• Able to pass a drug test and background check.
• Must have a valid driver's license.
• Excellent interpersonal skills and ability to work well with others.
• Team player with flexibility for some overtime and on-call duties.
• Proficient in Microsoft Word, Microsoft Excel, Outlook, general data entry, and phone etiquette.

Benefits & Perks

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Employee discounts
• Opportunity for advancement
• Paid time off and vacations
• Paid holidays
• Training & development opportunities
• Program for 100% paid medical, dental, vision, and life insurance
• Weekly pay with direct deposit option
• Opportunities for bonuses and advancement