Entry-Level Computer Helpdesk Support Associate
Florida Professional Groupover 1 year ago
Immokalee, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Immokalee, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are an integral part of the overall IT team. They provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system functions, addressing system issues, and resolving problems in a timely and professional manner.
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and troubleshoot computer-related issues.
- Train users on basic system and computer functions.
- Address system and user issues effectively.
- Resolve technical issues in a timely and professional manner.
Required Skills
Problem Solving
User Training
Help Desk Support
Customer Service
Software Troubleshooting
Hardware Troubleshooting
Technical Assistance