Bilingual Front Desk Medical Receptionist - Little Road Clinic

Position Overview

NeueHealth is a value-driven healthcare company dedicated to providing high-quality, coordinated care. With services delivered at our clinics and through partnerships across the country, we ensure that all health consumers have access to affordable care. Located at 4700 Little Rd, Arlington, TX 76017, the Front Desk Receptionist will provide essential administrative support to facilitate smooth operations. This role is the first point of contact for patients and requires exceptional organization, empathy, and communication skills.

Key Responsibilities

• Check patients in and out.
• Use various computer applications (e.g., Microsoft Office Suite).
• Update and file patient medical records.
• Perform insurance verification and obtain consent forms.
• Return patients' phone calls daily and in a timely manner.
• Process patient referrals.
• Answer, route phone calls accurately, and greet patients.
• Follow organizational policies on safety and security, safeguarding keyless entry codes and computer system passwords.
• Optimize provider schedules and enhance patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment by anticipating supply needs and expediting orders.
• Undertake other duties as assigned.
• Travel to clinics within the region as needed for operations or staffing coverage.

Required Qualifications

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual (English and Spanish)
• Excellent customer service skills
• Computer literacy
• Respect for patient confidentiality
• Compassionate and approachable demeanor
• Responsible and trustworthy
• Exceptional organizational skills
• Excellent written and verbal communication skills

As an Equal Opportunity Employer, NeueHealth welcomes and values a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, or any other characteristic protected by law.