Clinic Receptionist - Cardiology Clinic

Position Overview

Are you a friendly, organized and detail-oriented individual looking for a fulfilling career in the healthcare industry? Look no further! Kindred Healthcare is seeking a dedicated and compassionate Clinic Receptionist to join our Cardiology Clinic team. As the first point of contact for patients, you will play a critical role in delivering exceptional customer service and ensuring smooth operations in our busy clinic. If you have a passion for helping others and possess the necessary qualifications, we'd love to hear from you! Join us in providing the highest quality of care and make a positive impact in patients' lives every day.

Kindred Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain an organized and accurate appointment calendar.
• Answer incoming calls and direct them to the appropriate person or department.
• Check patients in and verify their personal and insurance information.
• Collect co-pays and payments and accurately process financial transactions.
• Maintain patient records and ensure confidentiality of sensitive information.
• Maintain a clean and organized reception area and waiting room.
• Communicate with patients, physicians, and other healthcare professionals in a timely and effective manner.
• Assist with administrative tasks such as filing, faxing, and ordering supplies.
• Follow all clinic policies and procedures to ensure smooth operations.
• Handle patient inquiries and complaints with empathy and professionalism.
• Collaborate with other team members to provide excellent customer service and patient care.
• Attend training and educational sessions to stay up-to-date on clinic processes and procedures.
• Adhere to HIPAA regulations and maintain patient privacy and confidentiality.
• Foster a positive and welcoming environment for patients and staff.