Customer Service Associate I

Position Overview

We’re seeking a Customer Service Associate to join our team at Dollar Tree and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, manage sales transactions at the cash register, and help maintain a safe, clean, and well-stocked store. Employment Type: Part Time. Location: 63-14 Queens Blvd, Woodside, New York 11377. Compensation: $16.5 - $17 per hour.

Key Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while operating the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks and stock replenishment
• Ensure a positive, safe, and respectful environment with professional and friendly interactions
• Maintain cleanliness throughout the store, including restocking bathrooms, sweeping, mopping, and trash removal
• Perform other duties as assigned

Required Qualifications

• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Preferred Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred

Benefits & Perks

We offer a wide variety of rewards to support your health, wealth, and mental well-being in addition to medical, pharmacy, dental, and vision coverage.

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!