Telecommunications Engineering Specialist

Position Overview

Enterprise Telecommunications Engineering Specialists are responsible for analyzing, designing, developing, deploying, and maintaining advanced telecommunications systems and applications. This role requires the application of various project management models (e.g., Spiral, Waterfall, Agile) to develop end-to-end cost analyses and to ensure that all systems comply with the enterprise technical architecture. The candidate will support critical control gates in the CIO Project Management Program and work collaboratively with cross-functional teams – including contractor personnel – while keeping senior management informed of project statuses.

Key Responsibilities

• Convert customer and telecommunications product requirements into comprehensive systems solutions that balance technical, schedule, and cost constraints.
• Perform functional and timeline analyses, cost estimations, trade studies, requirements allocation, and interface definition studies to develop hardware and software specifications.
• Assist staff and users by troubleshooting computer-related issues and program malfunctions.
• Test, maintain, and monitor telecommunications programs and systems, including coordinating installations.
• Utilize object-oriented programming languages and client/server development processes to support multimedia and Internet technology solutions.
• Interact with clients to determine their information processing needs and advise on system enhancements.
• Coordinate telecommunications systems to enhance compatibility and facilitate information sharing.
• Provide technical guidance in design, development, and the application of telecommunications engineering techniques and automated support tools.
• Prepare both program-level and user-level documentation to support system operations and lifecycle management.
• Support business process improvement initiatives and the re-engineering of methodologies for modernization projects.

Required Qualifications

• Solid expertise in Telecommunications Engineering and Technology, including the application of design principles to produce precision technical plans and models.
• Proven knowledge in customer and personal service techniques, ensuring quality standards and customer satisfaction.
• Familiarity with communications and media production techniques for effective information dissemination.
• Understanding of budget processes and project management procedures, with considerable experience in Project Management concepts and principles.
• Experience with strategic systems planning, requirements analysis, and operations analysis to optimize workflow and system performance.
• Strong analytical, conceptual, and interpersonal skills with the ability to troubleshoot and solve both technical and non-technical issues.
• Excellent verbal and written communication abilities to convey technical information to both technical and non-technical audiences.
• Familiarity with industry-related technologies including database software (e.g., Microsoft Access), MS Office Suite, HTML, and metric tools.