National Account Specialist
Wheels, LLCover 1 year ago
Des Plaines, Illinois, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The National Account Specialist is responsible for all aspects of National Account accounts payable including auditing and editing the A/P online system and taking appropriate action to notify vendors of disputed items. This role acts as the primary contact for specific National Account Vendors and serves as a liaison between MAP operations and these vendors. In addition, the Specialist supports the MAP department with emergency transaction needs and strives to ensure timely, accurate client billing and prompt responses to vendor and client inquiries.
Key Responsibilities
- Primary contact for specific National Account Vendors
- Reconcile all National Account weekly/monthly billing tapes
- Negotiate rejects and warranty claims issues with National Account Vendors
- Complete a monthly audit with Chrysler
- Reconcile monthly Cross-Country invoice and Chrysler Service Net invoice
- Process courtesy Purchase Orders and bill back appropriate clients on these transactions
- Update weekly and monthly invoice statistics using Excel graphs
- Deposit checks and credit losses for refund/warranty claims
- Assist internal/external clients and troubleshoot vendor issues for MAP Advisors and Collision Management
- Perform other duties as assigned
Required Qualifications
- Associates degree or equivalent with 2 or more years of relevant work experience
- Strong written and verbal communication skills with the ability to interact with internal and external clients at multiple levels
- Excellent organizational skills with the ability to prioritize multiple tasks
- Commitment to superior customer service
- Strong analytical and problem-solving skills
- Proficient PC skills
Benefits & Perks
- Benefits: Robust, market-leading benefits package designed to provide outstanding care for you and your family.
- Compensation: $39,600-$55,400 base salary with eligibility for an annual incentive plan.
- Full-time, hybrid work environment (3 days onsite in Des Plaines, IL; eventually Schaumburg)
- No travel required
Required Skills
Excel & Data Analysis
Problem Solving
Accounts Payable Management
Billing Reconciliation
Auditing & Editing
Customer Service
Client & Vendor Communication