Entry-Level Helpdesk Assistant
Entry Level Technology Jobs9 months ago
San Leandro, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Location: San Leandro
Are you interested in an IT career? If you are looking for an IT position in San Leandro, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are an important part of the overall IT team. They provide technical assistance and support related to computer systems, hardware, and software. The role involves answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving problems in a timely and professional manner. If you are a team player, come see if you are a good fit for our team!
Key Responsibilities
- Answer users' questions regarding computer systems, hardware, and software.
- Train users on basic system and computer functions.
- Address system and user issues as they arise.
- Resolve technical issues in a timely and professional manner.
Required Skills
Communication
Help Desk Support
Customer Service
Software Troubleshooting
Technical Assistance
Computer Hardware
Teamwork