Entry Level Computer Helpdesk Assistant

Entry Level Technology Jobs13 days ago
Tampa, FL
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? If you are looking for an IT position in Tampa, there is now anEntry-Level Computer Support Assistantposition available. Computer Support Assistants work at the Help Desk and are an integral part of our boldIT team. In this role, you will provide technical assistance and support for computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a team player, come see if you are a good fit for our team!

Key Responsibilities

  • Provide technical assistance and support for computer systems, hardware, and software.
  • Answer users' questions and troubleshoot issues.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve technical issues in a timely and professional manner.

Required Skills

Troubleshooting
Customer Service
Teamwork
Communication
Technical Support
Hardware and Software Assistance