Entry Level Helpdesk Assistant
Florida Professional Group8 months ago
Miami Beach, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Miami Beach, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are a vital part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software while answering users' questions, training users on basic system functions, addressing system and user issues, and resolving problems in a timely and professional manner. Come see if you are a good fit for our team!
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and troubleshoot issues at the Help Desk.
- Train users on basic system and computer functions.
- Address system and user issues promptly.
- Resolve issues in a timely and professional manner.
Required Skills
Hardware Troubleshooting
User Training
Problem Resolution
Help Desk Assistance
Software Troubleshooting
Technical Support
Team Collaboration