Level 2 Service Advisor - Sterling McCall Acura
Job Description
Overview
Group 1 Automotive is a fast-growing leader in automotive retail, and we are looking to add qualified Level 2 Automotive Service Advisor to our team at Sterling McCall Acura!
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- 3–5+ years of Service Advisor experience, with proven ability to independently manage the full write-up-to-delivery lifecycle
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- Excellent customer service skills
- Professional appearance and work ethic
- Must pass background check, MVR, and drug screening
Benefits
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
Company Overview
Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company, visit www.group1auto.com. Apply today or reference a qualified friend.
Note: All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment*
Equal Opportunity Statement
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.