Customer Service Associate I

Dollar Treeabout 1 year ago
Corpus Christi, Texas, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. In this role you will assist customers with questions and recommendations, manage sales transactions on an assigned cash register, and ensure the store remains welcoming, secure, and well-maintained. Part time opportunity based in Corpus Christi, Texas (10241 South Padre Island Dr, Corpus Christi, Texas 78418).

Key Responsibilities

  • Assist customers with questions and recommendations
  • Manage sales transactions while operating the assigned cash register
  • Maintain the security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and assist with unloading trucks and stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping, mopping floors, and taking out the trash
  • Perform other duties as assigned

Required Qualifications

  • Ability to follow instructions and interpret operational documents
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet physical demands including frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Preferred Qualifications

  • High school diploma or equivalent
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments

Benefits & Perks

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, you will enjoy:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and consider candidates of all backgrounds without regard to any protected status. Accommodation is provided in accordance with the Americans with Disabilities Act (ADA).

Required Skills

problem solving
communication
merchandise restocking
relationship management
retail operations
time management
cash handling
customer service