Senior Desktop Engineer

Position Overview

Sun Life U.S. is one of the largest providers of employee and government benefits operating nationwide with over 6,400 employees. The Senior Desktop Engineer role is responsible for leading the engineering team in a technical capacity—developing and implementing engineering solutions, managing technical projects, and mentoring team members.

Compensation: Base salary ranging from $91,000 - $136,500 with a discretionary annual incentive award based on individual and business performance.

Key Responsibilities

• Develop and implement engineering solutions
• Lead and manage technical projects from conception to completion
• Oversee the design, development, and implementation of engineering solutions
• Provide technical expertise and guidance to the engineering team
• Coordinate with other departments and stakeholders for successful project completion
• Analyze engineering challenges and develop effective solutions
• Monitor and assess team performance
• Research and recommend new technologies, processes, and procedures

Required Qualifications

• Bachelor's degree in Computer Science or equivalent work experience
• 6 years of experience as a Desktop Engineer with at least 3 years in a healthcare setting
• Strong technical and analytical skills, with a proven ability to manage complex engineering projects
• Excellent communication and interpersonal skills with the ability to work both collaboratively and independently while maintaining professionalism under pressure

Preferred Qualifications

• Experience with Microsoft Windows 11/10 upgrades, Citrix (including application presentation and VDI), Microsoft Configuration Manager, Microsoft Intune, Microsoft Active Directory, Windows Server 2016+, JAMF, Microsoft M365, and VMWare vCenter

Benefits & Perks

• Comprehensive Benefits: Generous vacation and sick time; market-leading paid family, parental, and adoption leave; medical coverage; company-paid life and AD&D insurance; and disability programs
• Partially paid sabbatical program
• 401(k) employer match, stock purchase options, and an employer-funded retirement account
• Flexible, inclusive, and collaborative work environment with career growth opportunities
• Recognized as a top employer and Great Place to Work Certified