Delta Airlines (Customer Service Representative) Jobs – Work From Home

Deltaabout 2 months ago
United States
Remote
Part-time
Junior Level (1-3 years)
$21-$75 Hourly

Job Description


Position Overview


Join the Delta Airlines family as a Customer Service Representative and work from the comfort of your home! This is a part-time position with flexible working hours, always under 4 hours per day. We are looking to hire in the state of Georgia. The position offers a competitive salary paid hourly, along with a comprehensive benefits package that includes health insurance, dental coverage, paid training, and paid vacations.





Key Responsibilities



  • Respond to customer inquiries and provide accurate information regarding flights, services, and policies.

  • Assist customers with booking and modifying flight reservations.

  • Troubleshoot and resolve issues related to travel disruptions or changes.

  • Communicate effectively with team members to provide seamless customer support.

  • Uphold Delta Airlines' commitment to exceptional service and customer satisfaction.

  • Document and track customer interactions using our CRM system.

  • Participate in ongoing training and development programs to enhance service delivery skills.





Required Qualifications



  • Reside in the state of Georgia.

  • High-speed internet connection and a quiet home office environment.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask and manage time effectively.

  • Proficiency in basic computer applications and customer service software.





Preferred Qualifications



  • Previous customer service experience preferred but not required.





Benefits & Perks



  • Competitive hourly wage

  • Comprehensive health and dental insurance

  • Paid training to ensure you are well-equipped to assist our customers

  • Paid vacations and time-off to ensure work-life balance

  • Opportunities for career advancement within Delta Airlines

  • Employee discounts on travel and other services


Required Skills

Problem Solving
Time Management
Computer Proficiency
Communication Skills
Multitasking
Customer Service