Delta Airlines (Customer Service Representative) Jobs – Work From Home
Deltaabout 2 months ago
United States
Remote
Part-time
Junior Level (1-3 years)
$21-$75 Hourly
Job Description
Position Overview
Join the Delta Airlines family as a Customer Service Representative and work from the comfort of your home! This is a part-time position with flexible working hours, always under 4 hours per day. We are looking to hire in the state of Georgia. The position offers a competitive salary paid hourly, along with a comprehensive benefits package that includes health insurance, dental coverage, paid training, and paid vacations.
Key Responsibilities
- Respond to customer inquiries and provide accurate information regarding flights, services, and policies.
- Assist customers with booking and modifying flight reservations.
- Troubleshoot and resolve issues related to travel disruptions or changes.
- Communicate effectively with team members to provide seamless customer support.
- Uphold Delta Airlines' commitment to exceptional service and customer satisfaction.
- Document and track customer interactions using our CRM system.
- Participate in ongoing training and development programs to enhance service delivery skills.
Required Qualifications
- Reside in the state of Georgia.
- High-speed internet connection and a quiet home office environment.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency in basic computer applications and customer service software.
Preferred Qualifications
- Previous customer service experience preferred but not required.
Benefits & Perks
- Competitive hourly wage
- Comprehensive health and dental insurance
- Paid training to ensure you are well-equipped to assist our customers
- Paid vacations and time-off to ensure work-life balance
- Opportunities for career advancement within Delta Airlines
- Employee discounts on travel and other services
Required Skills
Problem Solving
Time Management
Computer Proficiency
Communication Skills
Multitasking
Customer Service