Operations Supervisor; 2nd shift, M-F

Position Overview

Operations Supervisor (2nd shift, M‑F) at (IDL), a global leader in third‑party logistics, providing comprehensive supply chain solutions across 50+ sites in the United States. Founded in Orgon, France with a US base in Scranton, PA, (IDL) accelerated growth after merging with Kane Logistics and now operates with over 7,000 team members nationwide. In this role, you will manage team workflow by assigning tasks, coaching associates, monitoring performance, and reporting to senior management while ensuring safety and process improvement. Based in Country Club Hills with a 2nd shift Monday‑Friday schedule, your leadership is key in upholding operational excellence and Good Manufacturing Practices.

Key Responsibilities

• Promote a safe environment for the customer's product, associates, and temporary workers.
• Follow established operational procedures for verifying incoming/outgoing shipments, handling materials, and maintaining current warehouse inventory.
• Provide 100% customer satisfaction.
• Build a positive teamwork environment by actively listening and communicating with all associates.
• Help maintain attendance and tardiness records.
• Monitor daily compliance with safety procedures.
• Investigate accidents and prepare reports.
• Provide on‑the‑job coaching and training to ensure associate skills remain at desired levels.
• Help coordinate vacations, payroll, timesheets, complaints, and concerns; oversee productivity and quality of work.
• Oversee Warehouse Associates.
• Maintain proper Good Manufacturing Practices (GMP) for a food grade warehouse.

Required Qualifications

• High school diploma or GED with some college-level study is required.
• 2+ years of experience in a supervisory warehousing role.
• Strong oral and written communication skills.

Preferred Qualifications

• Bachelor's degree strongly preferred.
• Bi‑lingual, Spanish speaking is a plus.
• Experience with Microsoft Office Suites or an equivalent combination of education and experience.
• Lean Six Sigma experience is a plus.
• Inventory management experience is a plus.
• Experience in Third‑Party Logistics (3PL) is a plus.

Benefits & Perks

• Compensation: Attractive annual salary of $65,000 – $82,500 plus bonus; compensation based on experience, skills, and education.
• Benefits: PTO, sick time, corporate holidays, and comprehensive medical, dental, and vision insurance, including 401(k) matching, and more.