Field Service Engineer EI&C

FIELD SERVICE ENGINEER EI&C

We are seeking a motivated Field Service Engineer with basic knowledge of Electrical, Instrumentation, and Controls (EI&C) to support equipment installation, service, and customer assistance.

This hands-on role is ideal for a developing engineer who can learn quickly, communicate effectively, and support customers both remotely and on-site. When not traveling, the position is based at our San Antonio, Texas office and demonstration facility.

Why Join Us?

• Ownership and Support: Take initiative, follow up on service cases, and contribute directly to customer satisfaction.
• Technical Learning: Gain exposure to industrial automation technologies such as PLCs, HMIs, drives, and control systems.
• Regional Exposure: Work from San Antonio while supporting customer sites with 30-60% travel across North America, plus occasional training trips to Germany or Mexico.

Responsibilities:

• Support equipment installations, upgrades, troubleshooting, and repairs.
• Communicate with customers and internal teams to ensure timely follow-up and resolution of service cases.
• Troubleshoot basic electrical, mechanical, pneumatic, and PLC-related issues.

Requirements & Qualifications

• Education: Technical diploma, or equivalent hands-on technical experience in Electrical, Mechanical, Mechatronics, or related fields.
• Experience: 1 to 3 years of technical service, maintenance, manufacturing, testing equipment, or automation-related experience.
• EI&C Knowledge: Basic understanding of electrical, instrumentation, and controls concepts is preferred.
• Automation & PLC Knowledge: Basic knowledge of PLCs and ability to read existing programs for troubleshooting. Exposure to Beckhoff, Siemens or Allen-Bradley is a plus.
• HMI, Drives & Networks: Basic familiarity with HMIs, drives, and industrial networks such as EtherNet/IP is preferred.
• Robotics: Basic understanding of industrial robotics or willingness to learn robotic systems such as Stäubli, Mitsubishi, or KUKA.
• Troubleshooting: Basic mechanical and electrical troubleshooting skills, with strong logic, and problem-solving ability.
• Location & Travel: Willingness to travel 30-60% for customer site visits. When not traveling, work from the San Antonio office and demo facility.
• Soft Skills: Self-motivated, proactive, organized, and able to communicate clearly with customers and internal teams. Strong PC skills required.

Pay:

$79,000.00 - $80,000.00 per year

Work Location:

In person