<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">A company is looking for a Business Consultant, VRS, WFM.</h2>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Owns the customer's Workforce Management Transformation Strategy</li>
 <li style="margin: 10px 0; line-height: 1.6;">Provides best practice guidance to optimize business processes and maximize solution potential</li>
 <li style="margin: 10px 0; line-height: 1.6;">Builds long-term relationships with customers, acting as a trusted advisor</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Minimum of 5 years of business consulting experience in a contact center environment</li>
 <li style="margin: 10px 0; line-height: 1.6;">Experience with synchronous and asynchronous contact routing environments</li>
 <li style="margin: 10px 0; line-height: 1.6;">Proven ability to manage senior executive relationships and provide thought leadership</li>
 <li style="margin: 10px 0; line-height: 1.6;">Demonstrated experience in business process improvement and Customer Success</li>
 <li style="margin: 10px 0; line-height: 1.6;">Deep understanding of Workforce Management solutions and processes</li>
 </ul>
</section>

Business Consultant, Workforce Management

Job Description

A company is looking for a Business Consultant, VRS, WFM.

Key Responsibilities

Required Qualifications

Required Skills