Federal Data Center Installation Support Lead, Transition Manager, TS/SCI with Full Scope Poly

Position Overview

Our customer is seeking a Federal Data Center Installation Support Lead and Transition Manager in Annapolis Junction, MD. In this pivotal role, you will spearhead large datacenter installations, lead transition initiatives, and manage day-to-day support operations. Your expertise in managing network infrastructures, storage arrays, cluster management, and technical problem-solving is essential to ensure operational excellence.

Key Responsibilities

• Proven experience leading large installations in a datacenter.
• Proven operational experience in a datacenter with management networks, storage arrays, cluster management, authentication, and authorization.
• Lead and coordinate implementation of new installations, designs, and migrations for technology solutions.
• Manage the day-to-day Data Center network feed and installation support for various teams and large installation initiatives.
• Collect and research data to determine customer needs and requirements.
• Engage in technical problem-solving.
• Manage risk, conflicts, and process improvements.
• Track issues, analyze data, and report to leadership and stakeholders.

Required Qualifications

• US Citizen, TS/SCI with Full Scope Poly.
• Bachelor’s or master’s degree in business, engineering, or equivalent experience.
• PMP certified.
• Over 5 years of project management experience.
• Experience with Microsoft Project, ServiceNow, and Jira.
• Superior customer service skills.
• Strong organizational and superior planning skills with keen attention to detail.
• Excellent communication, interpersonal, and presentation skills.
• Flexible, proactive, and able to work with minimal direction in a fast-paced environment.
• Skilled in the Microsoft Office suite.
• Security+ or CISSP certified.

Preferred Qualifications

• Knowledge of Information Technology Service Management and ITIL.
• Experience working in a customer environment.

Benefits & Perks

• Medical Insurance
• Retirement Plan
• PTO
• Compensation: Salary: 80K+ DOE