Site Technician

Position Overview

The Site Technician is responsible for gathering detailed information at a customer’s home to design PV, PV+Solar, Battery retrofit, and other Adaptive Home products. Acting as the first face-to-face contact with customers, the Technician collects roof dimensions, electrical components, home layout details, and potential installation barriers, while ensuring an outstanding customer experience.

Key Responsibilities

• Understand requirements to document a site for PV, PV+Battery, and battery retrofit installations.
• Utilize knowledge, skills, and equipment to evaluate the roof structure, quality, home electrical systems, and other home components.
• Review plansets and aerial imagery to prepare for the site survey.
• Take detailed notes, create drawings, and capture supporting photos to aid in the design of plansets and single line diagrams.
• Submit complete site information promptly to prevent unnecessary return trips.
• Identify potential installation issues and provide practical solutions based on the site layout.
• Manage vehicle material stock and equipment inventory.
• Maintain compliance with all company safety policies and practices.
• Document relevant information using the appropriate software.
• Deliver a positive customer experience during every site survey.

Required Qualifications

• High School Diploma or GED
• 1+ year of residential construction experience
• Current, valid Driver’s license with an acceptable Motor Vehicle Report
• Proficient in speaking, reading, and writing English

Preferred Qualifications

• OSHA 10 Certified
• 2+ years of residential construction experience
• 1+ years of PV installation experience
• Bilingual in English and Spanish
• Proficient in using software to document information
• Organized with a professional appearance
• Strong verbal and written communication skills
• Ability to read and interpret blueprints, schematics, and wiring diagrams

Benefits & Perks

• Comprehensive benefits, including medical, dental, vision, life insurance, a healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Company fleet vehicle provided