MedTech Customer Success & Field Readiness Specialist

Elucent Medical, Inc.7 months ago
Eden Prairie, MN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Description

A leading medical device company in Eden Prairie, MN, seeks a Customer Support Specialist to provide clinical and technical assistance. The role involves monitoring active customer cases, documenting customer interactions, and collaborating with sales teams. Ideal for candidates with customer service experience and a desire to grow in the medical device industry.

Benefits

Comprehensive benefits include:

  • Health insurance
  • 401(k) matching
  • Professional development opportunities

Required Skills

Documentation
Problem Solving
Customer Service
Technical Support
Clinical Assistance
Collaboration with Sales Teams
Communication