Social Media Manager / Office Assistant

Job Description

The Social Media Manager / Office Assistant will perform a wide variety of office duties which will include serving as the main receptionist and performing a variety of administrative services in support of the customer needs. Such responsibilities will include providing the following responsibilities:

• Greets and welcomes clients, vendors and other visitors; determines nature of business and announces guests to appropriate personnel
• Answers incoming telephone (multi-line) calls in a professional manner, screens and directs calls to appropriate personnel as well as providing general information to callers
• Supports our vendors and customer questions regarding Meetings, Consultation, Marketing, Advertising.
• Weekly Inventory and Once a year Warehouse Inventory
• Supply buyer
• Willing to help customer above and beyond service
• Has a lot of patience helping and answering question regarding coffee and tea supplies.
• Complete orders efficiently and accurately
• Must have the ability to lift 40 pounds
• Assist with other day to day duties in establishment
• Communicate with customers effectively and professionally
• Maintain company website and social media platforms with updates
• Works with the team in creating new Cafe Drinks, New Retail Items etc
• Works with our cafe team and photographers in photographing and advertising new drinks and cafe updates

Qualifications

• Customer Service Experience Required
• Social Media Experience Required
• Some photography skills appreciated
• Advanced skills in Microsoft Office Suite software is REQUIRED
• Proficiency in Adobe Suite: InDesign, Photoshop, Lightroom, Quickbooks etc
• Must have an interest in the coffee industry
• Barista experience is a plus but not required
• Superior interpersonal, oral, and written communication and organizational skills are required
• Able to work independently without direction
• Driver’s license necessary
• Ability to manage and prioritize daily and weekly tasks
• Multi-tasking experience with strong attention to detail
• Requires a High School diploma or equivalent

Job Type

Job Type: Full-time

Pay: $11.00 - $14.00 per hour

Expected hours: 40 per week

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Education

Education: High school or equivalent (Required)

Ability to Commute

Ability to Commute: Greensboro, NC 27409 (Required)

Work Location

Work Location: In person