On-Call Receptionist

Plus One, an Optum Companyabout 1 year ago
New York, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

Position Overview

We are seeking a friendly, reliable, and professional On-Call Receptionist to work at a high-profile company’s fitness center in Midtown Manhattan, NYC. This role is vital in ensuring guests and members receive a warm welcome while supporting front desk administrative tasks and facility management.

Key Responsibilities

  • Greet members and guests with warmth and professionalism as they enter the facility.
  • Respond to and provide assistance with members' feedback and concerns in a timely manner, escalating to management as needed.
  • Handle account inquiries and payments.
  • Fulfill front desk administrative duties.
  • Ensure facility cleanliness and manage inventory of supplies and retail products.

Required Qualifications

  • Ability to network, engage, and interact effectively with clients, guests, and members.
  • Strong customer service and organizational skills.
  • Proficiency in basic computer skills, Microsoft Suite (Word, Excel, Outlook), and web applications.
  • If applicable, the ability to obtain CPR/AED and First Aid certifications (with company reimbursement as per policy).

Benefits & Perks

  • Compensation: Hourly rate ranges from $15 to $22 based on education, work experience, certifications, and other factors.
  • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options.
  • Dental and Vision coverage plans.
  • 401(k) Retirement & Savings Plan.
  • Life Insurance for team members, spouses, and dependents.
  • Short and Long Term Disability Plans, Accident & Critical Illness Insurance.
  • Transportation and Parking Plans and Paid Parental Leave.
  • Paid time off and wellness rewards program.
  • Free memberships to various fitness facilities and wellness subscriptions.
  • 24/7 health and wellness support through the Employee Assistance program.
  • Entertainment and consumer discounts.
  • Opportunities for professional growth including free CPR/AED certifications, discounted certifications, and free continuing education courses.

Plus One, part of the Optum Workplace Well-being portfolio, is committed to creating a diverse and inclusive environment. We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.

Employment Type: Part time

Required Skills

Inventory Management
Organizational Skills
Customer Service
Microsoft Office (Word, Excel, Outlook)
Communication
Administrative Support