Service Project Engineer

Position Overview

Under the supervision of the Sales Manager, with indirect supervision and daily instruction from an assigned Project Manager(s), this role is responsible for coordinating all technical activities on assigned projects. You will ensure effective communication and collaboration between all disciplines and project team members – including external customers and vendors – while working on exciting, multi-million dollar commercial MEP projects to develop your skills in estimating, scheduling, and design within the design-build construction process.

Supervises: None

Key Responsibilities

• Assist the Project Manager with managing internal department relationships (accounting, purchasing, engineering, construction, fabrication shops, legal, etc.).
• Collaborate with the Purchasing Department regarding scope, price, submittals, and delivery for purchased items; coordinate installation procedures among Engineering, Construction, and other stakeholders.
• Manage job progress onsite as required, leveraging design expertise to solve emergent operational and installation challenges.
• Oversee or process daily administrative items (Document Control, RFIs, Dailies, POs, MOPs, submittals, procurement logs, etc.) per the Project Manager’s direction.
• Coordinate project personnel activities to ensure projects progress on schedule and on budget, including planning work, tracking labor, materials, deliveries, and project cost at completion.
• Escalate potential issues and assist the Project Manager in driving solutions to full resolution.
• Maintain, develop, and grow viable relationships with customers, prime contractors, trade partners, subcontractors, suppliers, and trade personnel by:
  • Attending job kick-off, progress, foreman, and OAC meetings.
  • Interfacing with installers, suppliers, and subcontractors to provide information, direction, and detailed instructions.
  • Managing subcontractors to meet project expectations.
• Perform other tasks and duties as assigned by supervisor or upper management.

Required Qualifications

• BS in Engineering, Construction Management, or a related field (Mechanical Engineering concentration preferred) OR 3-5 years of industry experience (or a combination of experience and education).
• High sense of integrity, business ethics, and professionalism.
• Strong organizational and time management abilities.
• Proven success in interpersonal relationship building and positive customer service interactions.
• Excellent oral and written communication skills, with the ability to listen and follow directions.

Core Competencies

• Proactivity / Initiative: Recognizes and anticipates needs and takes appropriate action with minimal supervision.
• Perseverance: Fights for challenging goals despite obstacles and bounces back from adversity.
• Insight: Gathers and interprets information to reveal new possibilities.
• Engagement: Uses emotion and logic to communicate a persuasive vision.
• Teamwork: Works effectively with others, supporting and sharing information.
• Big Picture: Understands and contributes to both short- and long-term business strategy.
• Motivation / Dedication: Commits to excellence and takes responsibility with humility.
• Technical Curiosity / Willingness to Learn: Seeks new experiences, knowledge, and is open to feedback.
• Problem-Solver: Identifies, analyzes, and resolves issues effectively.

Additional Information

Physical Requirements

• Regularly required to sit, stand, use hands and fingers on a computer, tablet, keyboard and/or telephone; reach, talk, and hear.
• Must be able to walk, stand, climb, balance, stoop, kneel, crouch, or crawl (for job walks and site inspections).
• Occasionally lift, push, pull, carry, or move up to 10 pounds and sometimes up to 30 pounds.
• Specific vision abilities required include close and distance vision.
• Maintain regular and routine attendance.

Hours

This is a non-exempt position with workdays scheduled Monday through Friday. Typical work hours are between 6:00am and 5:00pm, with occasional overtime as needed.

Travel

Travel is required between the assigned office location, regional branch offices, and project/customer sites.

Compensation

Competitive Wages: $33.18 to $47.41 per hour. Actual compensation is determined by various factors including job-related skills, experience, certifications, education, and work location.