Advanced Medical Support Assistant
Robley Rex VA Medical Centerabout 2 months ago
Louisville, KY, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job description
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in a VISN Clinical Contact Center (CCC) as part of an interprofessional healthcare team. AMSA provides support across multiple ancillary and interprofessional clinics and determines the needs of the Veteran/caregiver. The AMSA is responsible for routing clinical questions to appropriate clinical staff. This position is located at
Required Skills
Healthcare Administration
Problem Solving
Team Collaboration
Communication
Multi-tasking
Empathy
Customer Service