Cargo Operations Coordinator

About Us

Let STARLUX Airlines (www.starlux-airlines.com) guide your dedication, precision, and sense of responsibility toward a meaningful career in global aviation. Headquartered in Taipei, Taiwan, with offices throughout the United States, STARLUX connects North America and Asia through a carefully operated international network built on safety, reliability, and attention to detail.

We are currently inviting applications for the Cargo Operations Coordinator position based in Los Angeles, California. This role supports the day-to-day execution of our cargo operation and serves as an important link between airline operations, ground handling partners, and regulatory authorities. The position requires sound judgment, situational awareness, and a commitment to maintaining operational standards in a dynamic cargo warehouse environment.

Responsibilities

• Complete required training in the Company’s cargo operations systems, dangerous goods regulations, and operational procedures, and successfully pass all assessments.
• Oversee and monitor the performance of the contracted Ground Handling Agent (GHA), ensuring compliance with Company SOPs, safety requirements, and service standards.
• Coordinate daily operational matters between the GHA, airport office, and internal departments to maintain smooth cargo handling processes.
• Manage export and import cargo operations and liaise with internal and external stakeholders, including headquarters, port authorities, and regulatory agencies.
• Maintain control of ULD inventory and related equipment, ensuring accurate tracking and proper handling.
• Address operational irregularities and assist in resolving cargo issues and customer concerns in a timely and professional manner.
• Work rotating shifts, including late nights, early mornings, weekends, and holidays according to operational roster.
• Maintain reliable transportation and a valid driver’s license.
• Perform other related duties as assigned by the immediate supervisor.

Qualifications

• Strong organizational, communication, and coordination abilities.
• Ability to remain composed under operational pressure and make sound decisions.
• Team-oriented mindset with a proactive approach to problem solving.
• Proficiency in Microsoft Office applications.
• Must be legally authorized to work in the United States without visa sponsorship.
• Bilingual ability is a plus but not required.
• Salary commensurate with experience.

Education & Work Experience

• Bachelor’s degree or equivalent experience preferred.
• Prior experience in airline operations, ground handling, logistics, or airport operations is advantageous but not required. Attention to detail, accountability, and operational awareness are highly valued.

Job Type: Full-time

Pay: From $44,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

Los Angeles, CA 90045: Relocate before starting work (Required)

Work Location: In person