Aftermarket Parts Supply Chain Specialist

Position Overview

Nortek Air Solutions (NAS) is seeking an experienced and results-driven Aftermarket Supply Chain Specialist with expertise in warehouse inventory management and supply chain operations. The ideal candidate will excel in providing aftermarket parts order fulfillment solutions, collaborating with vendors to optimize pricing and lead times for parts order entry and quotations, and ensuring efficient warehouse operations to drive revenue growth. This role involves optimizing daily parts warehouse operations, delivering high customer satisfaction through streamlined processes and timely order fulfillment, and analyzing material requirements alongside vendor performance to increase the aftermarket quote-to-order percentage for Nortek brands.

Key Responsibilities

• Ensure timely and accurate shipment of aftermarket parts to meet customer expectations.
• Oversee warehouse inventory management, focusing on inventory capacity, turns, and revenue growth.
• Perform buyer duties, including placing purchase orders and providing material pricing to the parts sales team.
• Collaborate with the team to identify, recommend, and stock critical parts for the warehouse.
• Manage vendor relationships including sourcing, evaluation, pricing negotiations, and performance monitoring.
• Engage in parts order entry, quotations, and communication of lead times to customers.
• Analyze material requirements and monitor vendor performance for continuous improvement.
• Create and manage KPIs related to quote-to-order percentages, inventory turns, and customer satisfaction metrics.
• Support Lean initiatives focused on process improvement, waste elimination, and operational efficiency.
• Oversee creation and management of open order reports, PO files, and daily inventory status reporting.
• Resolve invoice discrepancies in collaboration with Accounts Payable to ensure accurate financial reporting.
• Utilize ERP/MRP systems, including Syteline, Microsoft AX, and Dynamics 365, for order entry, procurement, and production inventory alignment.
• Travel occasionally to vendors or factories for supplier qualifications or process reviews.
• Perform other duties as assigned in support of business growth goals.

Required Qualifications

• Education: Bachelor’s degree in Business, Supply Chain, or a related field (or equivalent experience).
• Experience Required: Minimum 5 years in supply chain, inventory management, and customer service with proven success in vendor and buyer roles.
• Technical Skills: Proficiency in ERP/MRP systems such as Syteline, DAX, and Microsoft Dynamics 365 along with advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Industry Expertise: Familiarity with supply chain processes, warehouse inventory growth and operations, and lean management principles.
• Communication: Strong interpersonal and communication skills to collaborate effectively with internal and external stakeholders.

Preferred Qualifications

• Experience in data-driven decision-making and KPI analysis.
• Knowledge of industry-specific challenges and best practices in inventory management for HVAC or engineered equipment manufacturing.
• Demonstrated leadership in delivering exceptional aftermarket parts solutions and streamlining operations in the HVAC industry.

Benefits & Perks

• Compensation: Comprehensive package offered by Nortek Air Solutions, LLC. For more details, visit our company website: http://www.nortekair.com/