Computer Technician

Position Overview

We are seeking a skilled and dedicated Computer Technician to join our dynamic IT team. The ideal candidate will possess a strong background in technical support and computer management, with the ability to troubleshoot software and hardware issues across various operating systems. This role is essential in maintaining the efficiency of our IT infrastructure, providing exceptional customer service, and ensuring that all systems operate smoothly.

Job Type: Full-time

Expected Hours:

Work Location:

Key Responsibilities

• Provide technical support for end-users, addressing issues related to hardware, software, and networking.
• Manage and maintain computer systems, including installation, configuration, and upgrades of operating systems such as Windows, macOS, and Linux.
• Assist with VPN setup and configuration, ensuring secure remote access for users.
• Monitor and manage firewalls and LAN configurations to maintain network security.
• Offer desktop support for various applications, including Microsoft Office, ensuring users can efficiently perform their tasks.
• Collaborate with team members to enhance IT infrastructure and improve service delivery.
• Maintain clear communication with users regarding the status of their requests and provide timely updates.

Required Qualifications

• Proven experience in technical support or help desk roles.
• Strong knowledge of computer hardware components and troubleshooting techniques.
• Familiarity with computer networking principles and practices.
• Excellent communication skills with a focus on customer service.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Experience with various operating systems (Windows, macOS, Linux) is highly desirable.
• Understanding of IT infrastructure components including VPNs, firewalls, and LAN setups.

If you are passionate about technology and enjoy solving problems while providing top-notch support to users, we encourage you to apply for this exciting opportunity as a Computer Technician.

Benefits & Perks

• Dental insurance
• Health insurance
• Paid time off