Entry-Level Client Customer Service Representative

GSP CAMPAIGNS7 months ago
New York, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Summary

We are seeking a motivated, detail-oriented, and people-focused Entry-Level Client Customer Service Representative to join our dynamic team. This position is ideal for individuals looking to begin their career in customer service, client relations, and face-to-face marketing. In this role, you will support customer interactions, assist with promotional initiatives, and help create positive brand experiences through in-person engagement. This is a great opportunity to gain hands-on experience in a fast-paced environment while working alongside experienced professionals.

Duties and Responsibilities

  • Provide excellent customer service and support to clients in person.
  • Represent client brands professionally during promotional events and face-to-face campaigns.
  • Assist in the execution of direct marketing and customer outreach initiatives.
  • Build positive relationships with customers and address questions or concerns in a professional manner.
  • Support the team in preparing promotional materials and presentations.
  • Conduct market research to identify customer needs, trends, and opportunities.
  • Attend promotional events, trade shows, and community-based marketing activities.
  • Collaborate with team members to evaluate campaign performance and improve customer engagement.
  • Assist with reporting, tracking campaign results, and maintaining accurate records.
  • Help ensure all client interactions align with company standards and goals.

Qualifications and Skills

  • Strong communication and interpersonal skills.
  • Excellent customer service mindset with a professional attitude.
  • Ability to work well in a fast-paced, team-oriented environment.
  • Strong organizational skills and attention to detail.
  • Problem-solving skills and ability to handle customer concerns effectively.
  • Positive attitude, willingness to learn, and strong work ethic.
  • Previous experience in customer service, retail, sales, or promotions is a plus, but not required.

What We Offer

  • Hands-on training and career development.
  • Growth opportunities within the company.
  • Supportive and team-driven work environment.
  • Valuable experience in customer service, promotions, and client relations.

Job Type

Full-time

Work Location

In person

Experience

Required: Yes

Employment

Full-time: Yes

Salary

$16 – $29 hourly: Yes

Starting time

Immediate start! Yes

About GSP CAMPAIGNS

GSP Campaigns is more than a sales and marketing firm; we're a catalyst for growth.

Required Skills

Customer service mindset
Attention to detail
Strong communication skills
Willingness to learn
Positive attitude
Team collaboration
Problem-solving abilities
Interpersonal skills
Organizational skills