Practice Assistant - Downtown Chicago (Float)

Position Overview

Geode Health, a rapidly growing national provider of outpatient mental health services, is on a mission to "Transform mental health by making it more accessible, affordable and effective." We are seeking a passionate Practice Assistant to assume a wide range of clinical and administrative roles within our physician office settings. This full-time role (40 hours per week) operates as a float across multiple locations including West Loop, Lakeview, Evergreen Park, West Town, Elmhurst, Park Ridge, Bolingbrook, and Westmont. Compensation is estimated at $20 - $23 per hour.

Key Responsibilities

• Support providers in delivering high-quality health care to patients.
• Contribute to the efficient operations of a fast-paced practice.
• Secure patient information and maintain the confidentiality of medical records.
• Adhere to professional standards to serve and protect the practice.
• Respond to verbal and electronic requests for information and assistance in accordance with policies and provider instructions.
• Maintain a safe, secure, and healthy work environment by following established procedures and legal regulations.
• Assist in crisis situations with knowledge of emergency procedures.
• Follow all policies and procedures and perform additional responsibilities as assigned by your supervisor.

Required Qualifications

• Excellent communication skills with the ability to work well within a team.
• Excellent computer skills.
• Ability to maintain a professional appearance and demeanor in a mental health setting.

Preferred Qualifications

• At least one year of experience in a medical office and/or mental health environment.
• Experience working with patients experiencing anxiety and depression.
• A passion for our mission and a proactive, self-starting attitude.
• Creative and strategic thinker with an organized, process-oriented approach.
• Associates or bachelor's degree and experience in healthcare settings.
• Familiarity with working in a clinical environment.

Benefits & Perks

• Competitive compensation
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc.)
• Professional development opportunities
• Clinical community support and leadership
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology