Relocation & Logistics Customer Support Specialist
The Suddath Companiesabout 2 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
A leading relocation and logistics company is seeking a Customer Support Specialist in Location: Jacksonville, Florida. In this role, you will provide exceptional service through various channels including calls and chats, efficiently resolving customer inquiries.
Key Responsibilities
- Responsibilities: Provide exceptional customer service via calls and chats.
- Responsibilities: Resolve customer inquiries efficiently.
Required Qualifications
- Experience Required: At least 2 years in a contact center environment.
- Qualifications: Strong communication skills and proficiency in CRM software.
Benefits & Perks
- Benefits: Competitive salary and a 401(k) plan.
Required Skills
Strong communication skills
Customer support
Customer inquiry resolution
Problem solving
Handling calls and chats
CRM software proficiency
Contact center experience