Barista - Williamsburg Brooklyn
Blank Street5 months ago
On-site
Part-time
Junior Level (1-3 years)
$5-$16 Hourly
Job Description
Position Overview
At Blank Street, we believe great coffee should be an everyday ritual. With shops across Brooklyn, Manhattan, Boston, DC, and London, we're the first-ever brand to offer affordable high-quality coffee. Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences.
Key Responsibilities
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
- Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Maintains NYC Department of Health and Mental Hygiene (DOH) standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base
Required Qualifications
- A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable with cash-handling and maintaining store safety
- Open to working in the following neighborhoods: Williamsburg, Brooklyn Heights, Cobble Hill. DUMBO
- Experience in the customer service or hospitality industry
- 18+ years of age
- Able to lift 25+ lbs, and to stand for long periods of time
- Availability that meets the needs of our cafes
- Part Time:15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time:30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify").
Benefits & Perks
- $16.50-$17.50 /hour starting + tips
- Barista accreditation/training program
- Paid sick time
- As a growing company we have opportunities for advancement for those interested
Required Skills
Cash Handling
Multitasking
Customer Service
Food Safety
Communication Skills
Problem Solving