Logistics Customer Support Pro

The Suddath Companies4 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Relocation & Logistics Customer Support Pro – A leading relocation and logistics firm in Location: Jacksonville, Florida is seeking a Customer Support Specialist. The role involves managing high volumes of customer interactions via phone, email, and chat. Candidates with over 2 years of contact center experience and strong communication skills are encouraged to apply. This position offers a Compensation: competitive wage alongside a Benefits: comprehensive benefits package, fostering a collaborative and inclusive work environment.

Key Responsibilities

  • Manage high volumes of customer interactions through phone, email, and chat.

Required Qualifications

  • Experience Required: Over 2 years in a contact center environment.
  • Strong communication skills and a passion for providing exceptional customer service.

Benefits & Perks

  • Benefits: Comprehensive benefits package.

Required Skills

customer service
contact center experience
multichannel support
communication