UX Designer III

Position Overview

UX Designer III – Shape the Future of AI-Integrated Experiences at WEX. At WEX, we’re not just a payments and technology company—we’re pioneers on a mission to simplify the business of running a business. Through innovation, including cutting-edge AI technologies, we empower our customers and drive transformative, human-centered experiences. We’re seeking a design leader who combines strategic vision with hands-on craft to create intuitive and delightful user experiences that unlock new forms of value.

Key Responsibilities

• Collaborate with Product, UX, and Engineering teams to design end-to-end experiences by translating concepts into user flows, visualizations, and prototypes optimized for a range of devices.
• Ensure a user-centered design approach by aligning solutions with customer needs and WEX business objectives.
• Experiment with AI capabilities—including generative AI, chatbots, and predictive models—to drive innovative, user-centric solutions.
• Plan and conduct research using diverse methods such as usability testing, interviews, field studies, and surveys.
• Conduct competitive UX analyses to inform design direction and identify whitespace for innovation.
• Leverage rapid testing and feedback loops to refine designs and optimize AI integrations.
• Demonstrate a strategic vision by understanding corporate strategy, market trends, and shaping AI-driven design strategies.
• Champion cross-functional collaboration to inspire innovation and deliver best-in-class outcomes.

Required Qualifications

• 4+ years of experience as a UX Designer or in a related role focused on complex, technology-driven products or services, with a Bachelor’s degree in a relevant field.
• Proven ability to uncover user insights that lead to meaningful and delightful experiences.
• Passion for AI: Demonstrated enthusiasm for AI technologies through professional projects or personal initiatives.
• Proficiency in Figma along with experience in prototyping tools and design systems tailored for AI-driven experiences.
• Familiarity with UX research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop, Dovetail) and strong problem-solving skills.
• Excellent communication skills with the ability to articulate design decisions and thrive in fast-paced, dynamic environments.

Benefits & Perks

• Compensation: $94,000.00 - $125,000.00
• Comprehensive and market competitive benefits designed to support both your personal and professional well-being.
• Opportunities for professional growth and continuous learning in a forward-thinking environment.
• An inclusive and creative culture that values diversity and meaningful innovation.
• Global career opportunities within a leading commerce platform serving over 200 countries and territories.