Event Coordinator, Entertainment & Gaming
Job Description
Position Overview
Bring unforgettable experiences to life—from Memphis Grizzlies and University of Memphis home games to concerts and family shows. This opportunity allows you to work in a fast‑paced event environment, driving excellence in event operations and production from kickoff to close.
Key Responsibilities
- Serve as the primary point of contact from kickoff to close; translate client/promoter requirements into clear operational plans and timelines.
- Lead planning meetings to align scope, milestones, and day‑of execution.
- Represent Event Operations professionally (building tours, team events, and major non‑assigned events).
- Provide event guidance to other departments for off‑site/non‑facility initiatives.
- Build and maintain accurate AutoCAD layouts (scaling and production floor plans).
- Set staffing levels for contractors and departments; coordinate internal and external teams.
- Draft event briefs and production documents; ensure rider and technical requirements are met.
- Plan for safety, accessibility (ADA), and operational feasibility.
- Prepare and review cost estimates with the Events Manager.
- Maintain complete event files (payroll, invoices, expense/time logs, damage reports).
- Verify contractor billing, resolve discrepancies, and complete timely settlements.
- Support operations budget (reconciliation, reporting, and recommendations).
- Manage execution of contracts for Production Labor Services, Peer Security, First Aid, and other vendors.
- Coordinate deliverables and staffing plans; confirm performance against requirements.
- Ensure documentation is complete for settlement and post‑event follow‑up.
- Write concise event briefs, updates, and action lists; capture decisions and risks.
- Produce post‑event summaries; document lessons learned and recommended improvements.
- Make sound, timely decisions in fast‑paced environments; prioritize and elevate with context.
- Perform other duties as assigned to support a high‑performing event environment.
Required Qualifications
- Bachelor’s degree in Facility/Events Management, Sports Administration, or equivalent experience.
- 2+ years coordinating large‑scale public events (sports, entertainment, venue operations).
- Ability to develop, organize, and communicate event documentation for complex productions.
- High accuracy and attention to detail; thrives in high‑pressure, fast‑paced settings.
- Strong decision‑making, organization, and prioritization; meets tight deadlines via effective multi‑tasking.
- Collaborative team player with strong customer relations skills.
- Schedule flexibility: evenings, weekends, and holidays as events require.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint) and creating basic financial documents.
Preferred Qualifications
- Proficiency in AutoCAD Suite (or similar CAD tools).
- Knowledge and passion for live events and NBA basketball.
Benefits & Perks
- Industry leading health coverage
- Short and Long‑term disability
- Team Member and Dependent Life Insurance
- Group Voluntary Benefits
- Wellness programs through EAP and Headspace
- Matching 401(k)
- Employee Assistance Program
- Tuition Reimbursement
- Team Store Discounts
- Happy Hours and other fun activities
- Qualified parking and game night meals
- NBA Sponsored Discount Programs
- Employee Referral Bonuses
- Employee Recognition Programs
- Generous Paid Time Off
- Holiday Pay
- Paid Parental Leave
Memphis Basketball LLC is an equal opportunity employer committed to treating all applicants and team members fairly based on their abilities, achievements, and experience. Please note: The Memphis Grizzlies will never require candidates to send or deposit money or ask for sensitive personal information via email, social media, or messaging platforms. If contacted by anyone claiming to represent the Memphis Grizzlies without proper verification, please reach out with the details.