<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">A company is looking for a Senior Support Engineer to join their team full-time in Canada.</h2>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide production support and ensure reliability of live environments through structured case management</li>
 <li style="margin: 10px 0; line-height: 1.6;">Collaborate with engineering and product teams to resolve escalated issues and communicate technical findings to stakeholders</li>
 <li style="margin: 10px 0; line-height: 1.6;">Generate and analyze operational reports to support data-driven decision-making and continuous service improvements</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">3-5+ years of experience in application or production support within financial services or enterprise environments</li>
 <li style="margin: 10px 0; line-height: 1.6;">Strong experience in log analysis, system monitoring, and troubleshooting production issues</li>
 <li style="margin: 10px 0; line-height: 1.6;">Proficient in writing and executing complex data queries for transaction validation</li>
 <li style="margin: 10px 0; line-height: 1.6;">Hands-on experience with monitoring and service management tools such as Datadog and Freshservice</li>
 <li style="margin: 10px 0; line-height: 1.6;">Working knowledge of Microsoft Azure environments and supporting development escalations</li>
 </ul>
</section>

Senior Support Engineer

Job Description

A company is looking for a Senior Support Engineer to join their team full-time in Canada.

Key Responsibilities

Required Qualifications

Required Skills