Principal Cloud DevOps Engineer - Operations

Position Overview

The IFI Cloud Service includes a wide array of components including web services, application servers, and databases. As the Principal Cloud DevOps Engineer, you will deploy and maintain IFIaaS applications in hybrid cloud environments. You will oversee the functional management of all IFIaaS cloud environments, applications, networks, project scoping, and the resolution of application and network issues. This role requires maintaining CI/CD pipelines, optimizing both cloud and on-prem operations, and participating in a 24x7 on‑call rotation to ensure high availability and performance.

Key Responsibilities

• Design, implement, and support a fully on‑premises infrastructure using VMware, NetApp, and modern automation tools to manage a highly distributed microservices environment.
• Utilize immutable infrastructure practices with IaC tools (e.g., Terraform, Ansible) to automate and manage secure, consistent, and scalable environments.
• Lead and contribute to the design and deployment of IFIaaS service initiatives.
• Ensure IFIaaS application reliability, perform maintenance and upgrades, and contribute to continuous service improvement.
• Participate in a service operations center to analyze data and ensure uptime and quality of service.
• Conduct product evaluations and make product recommendations.
• Implement system enhancements and automation to improve performance and reliability.
• Update Build Books, automation scripts, and create new templates as required.
• Manage activities with integrity in line with organizational policies.
• Provide escalation assistance to resolve technology stack related issues.
• Perform incident analysis, problem resolution, and data analysis to ensure scalability.
• Collaborate with network architects to design and implement functional company networks and work with the Networking CoE team on network security measures.
• Coach and mentor junior engineering staff.
• Conduct regular network performance tests.
• Scope epics and user stories and support weekly sprint planning.
• Address escalated application support issues.
• Contribute to an operations support model, participate in a 24x7 on‑call rotation, and support off‑hours maintenance windows.
• Perform other duties and projects as required.

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent combination of education and experience.
• 8+ years of experience in IT deployments.
• Extensive experience with enterprise-level microservices applications, including deployment and maintenance in distributed environments.
• Proven hands‑on experience with DevOps tools (Ansible, Terraform, Jenkins, Octopus Deploy, etc.), network management, and network security.
• Must be flexible to support a 24x7 on‑call rotation and off‑hours maintenance as needed.
• Ability to work onsite five days a week at one of Entrust's designated office locations (Minneapolis, Ottawa, Colorado, or Dallas).

Benefits & Perks

• Compensation Range: $134,939–$197,910 per year plus eligibility for the company's discretionary annual incentive plan. Actual compensation is determined based on location, education, skills, and experience.
• Comprehensive health & well‑being programs including medical, vision, dental, life and disability insurance, mental health coaching, and virtual fitness programs.
• Generous 401(k) matching contribution, paid personal time off plus 12 paid holidays, parental leave, and education reimbursement.
• Career Growth: A commitment to your professional journey with learning‐forward initiatives and exciting challenges.
• Flexibility: Options that fit your lifestyle, whether remote, hybrid, or on‑site.
• Collaboration: An inclusive, diverse, and respectful work environment that values every voice.