<section style="margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif;line-height:1.6;color:#333;margin:0;">
    Our client, a well-known company located in Schaumburg, is hiring <b>Computer Support Assistants</b>. As an important part of the <b>Help Desk</b> team – the primary hub of technical assistance for computer systems, hardware, and software – you will support Help Desk Support Specialists by answering user questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. The team collaborates with the entire IT department to ensure comprehensive support.
  </p>
</section>
<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:0 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Support Help Desk Support Specialists in resolving technical issues.</li>
    <li style="margin:8px 0;">Answer users' questions regarding computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address system and user issues to ensure prompt resolution.</li>
    <li style="margin:8px 0;">Collaborate with the IT team to provide comprehensive technical support.</li>
  </ul>
</section>

Entry Level Computer Helpdesk Support Specialist

Job Description

Position Overview

Key Responsibilities

Required Skills