Information Technology Manager

Position Overview

Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor—we’re a trusted partner committed to enriching spaces and creating lasting value. The IT Manager is responsible for overseeing the organization’s technology infrastructure, systems, and support operations. This role ensures that IT systems are secure, reliable, and aligned with business needs while supporting day-to-day operations across the organization. The IT Manager will manage vendors, lead IT initiatives, and serve as a key partner to leadership on technology strategy and improvement.

Key Responsibilities

• Oversee day-to-day IT operations, including hardware, software, networks, and user support
• Ensure timely resolution of IT issues and service requests
• Maintain system uptime, performance, and reliability across all locations
• Manage IT helpdesk processes, documentation, and SLAs
• Manage servers, networks, cloud services, and telecommunications systems
• Oversee user access, permissions, and device management
• Support business systems including ERP, HRIS, CRM, and other enterprise applications
• Lead system upgrades, implementations, and integrations
• Maintain cybersecurity standards, data protection, and backup/recovery protocols
• Implement and monitor security policies, controls, and incident response plans
• Ensure compliance with internal policies and applicable regulatory requirements
• Manage relationships with IT vendors, MSPs, and service providers
• Negotiate contracts, licenses, and service agreements
• Develop and manage the IT budget, tracking costs and optimizing spend
• Partner with leadership and department heads to understand technology needs
• Provide guidance and recommendations on technology strategy and improvements
• Create and maintain IT policies, procedures, and documentation

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred
• At least 5 years of progressive IT experience, including systems administration and support
• 1–3 years of experience in an IT leadership or management role
• Experience in a private, multi-site, or growing organization
• Familiarity with ERP, HRIS, and financial systems
• Experience managing MSPs or outsourced IT partners
• Strong knowledge of networks, servers, cloud environments, and cybersecurity best practices
• Experience supporting business applications and end users in a multi-location environment
• Strong problem-solving, communication, and organizational skills

Additional Information

• All offers of employment are contingent upon a drug panel and a background check
• Valid Driver's License is required
• Your information will be kept confidential according to EEO guidelines