Customer Service Associate - Morning Shift

Position Overview

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service by taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, and more. We are hiring immediately for all shifts – opening, closing, and everything in between. Whether you have prior experience in a customer service role or are new to the Restaurant industry, this entry-level position (no experience required) includes paid training. We offer competitive pay and benefits for all positions. Within your first year, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. If you want to work at a FUN place that values your growth and offers opportunities to impact your community, we want you on our team!

Key Responsibilities

• Taking orders in the drive-thru
• Assembling orders
• Delivering food to customers
• Cleaning the dining room
• Talking to customers
• Providing quick and friendly service
• Working together as a team
• Following proper safety procedures when handling and/or preparing food
• Cleaning tables, floors and other areas of the Restaurant
• Multitasking

Required Qualifications

• Must be 16 years of age or older
• Excellent verbal and written communication skills
• Ability to show up to scheduled shifts on time
• Ability to lift, carry, push or pull heavy objects up to 50 pounds
• Ability to kneel, bend, twist or stoop
• Ability to ascend or descend stairs
• Ability to reach and grasp objects (including above the head and below the waistline)
• Ability to work under pressure and at a fast pace
• Comply with Company policies

Preferred Qualifications

• Previous experience in customer service, retail, cashier, restaurant, kitchen, or any service-oriented role
• Team player
• Happy, courteous, and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits & Perks

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off (must satisfy hours requirement per year)
• Closed for all major holidays
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program