Mining Safety Solutions: Customer Success Advisor
Hexagon8 months ago
Mesa, AZ, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position: Mining Safety Solutions: Customer Success Advisor (US)
A global technology leader is seeking a Customer Success Advisor for its Mining division. This role requires a technical specialist to ensure customer retention and growth through effective support of HxGN Mining solutions. Ideal candidates will have at least 5 years of mining-related experience and relevant educational qualifications. Key responsibilities include acting as a trusted advisor to customers, managing pre/post-sales interactions, and providing guidance for maximizing the value of Hexagon solutions.
Travel may be required up to 50%.
Job ID: J-18808-Ljbffr
Required Skills
Post-sales Support
Mining Industry Knowledge
Stakeholder Management
Solution Optimization
Account Management
Consultative Selling
Customer Success Management
Customer Retention Strategies
Pre-sales Support
Technical Support