Site Reliability Engineer / DevOps Engineer

Position Overview

PENNEP is seeking a talented and dedicated Site Reliability Engineer to join our client’s dynamic team. The ideal candidate supports the reliability, scalability, and performance of critical enterprise platforms and will drive operational excellence through metrics, automation, and continuous improvement. This is a hands-on, engineering-focused position that works closely with cross-functional teams to ensure the seamless operation of complex, high-availability systems.

About PENNEP: PENNEP works with national and multinational clients and strives to become one of the world's leading professional services companies. Our leaders bring 50 PLUS years of combined, unique industry knowledge with a consultative approach, helping clients envision, build, and run more innovative and efficient businesses.

Key Responsibilities

• Design, implement, and maintain highly reliable, scalable, and secure systems across cloud and on-prem environments.
• Manage and optimize distributed systems on platforms such as Azure, Linux (RHEL7+), and Windows Server (2019+).
• Build and improve automation workflows using scripting languages like Python, Go, and Bash.
• Develop Infrastructure-as-Code solutions using tools like Terraform and Ansible.
• Define, monitor, and refine SLIs, SLOs, and SLAs to ensure consistent service quality.
• Reduce operational toil through automation, tooling enhancements, and process improvements.
• Integrate systems with observability platforms for full operational visibility and proactive issue identification.
• Troubleshoot complex incidents, lead structured incident response efforts, and conduct detailed post-mortem analyses.
• Collaborate with software engineering, infrastructure, and business teams to deliver resilient, performant services.
• Identify opportunities to optimize system reliability, performance, and maintainability.

Required Qualifications

• Proven experience as a Site Reliability Engineer in software engineering, infrastructure, or operations.
• Hands-on experience with cloud platforms (e.g., Azure) and enterprise operating systems (Linux RHEL7+, Windows Server 2019+).
• Strong understanding of networking and storage technologies, including NFS, SAN, and NAS.
• Working knowledge of authentication and naming services such as DNS, LDAP, Kerberos, and Centrify.
• Proficiency in scripting and automation using Python, Go, and Bash.
• Practical experience with Infrastructure-as-Code tools like Terraform and Ansible.
• Ability to design and monitor SLIs/SLOs/SLAs, driving reliability improvements through metrics and automation.
• Experience integrating with modern observability platforms (logs, metrics, tracing).
• Expertise in managing complex incidents and leading structured incident response efforts.
• Excellent communication and collaboration skills.
• A proactive, ownership-oriented mindset with a commitment to continuous operational improvement.

Preferred Qualifications

• Experience with DNS and LDAP (minimum 1 year preferred).

Benefits & Perks

• Compensation: $50.00 - $55.00 per hour
• Job Type: Contract
• Work Location: In person