Senior Security Engineer*

Position Overview

Virtual Service Operations is searching for a Cleared EEC XSOAR Security Engineer to join our team in Colorado Springs, CO. As an EEC XSOAR, you are a critical part of our customers’ adoption of Cloud security integrations. You may be engaged with multiple clients as the subject matter expert, establishing relationships with them to ensure best practices for their secure cloud environments throughout the lifecycle of their journey with our products. You’ll guide them for quick and consistent adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You’ll act as their trusted advisor, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide them on their cloud security journey. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better. You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies.

Key Responsibilities

• Lead security automation technical implementations in a customer environment.
• Translate complex business requirements into best practice solutions.
• Identify and document operational business processes for automated playbook development.
• Prepare capacity planning, deployment, business continuity and configuration guides.
• Communicate effectively in various situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
• Present technical information to non-technical personnel.
• Train and enable customer teams to be successful with our products.
• Develop key performance indicators (KPIs), understand critical success factors, and continuously measure performance.
• Engage with the account team to clearly understand the customer's business and technical requirements through active client engagement.

Required Qualifications

• Must possess an active Secret Clearance.
• Minimum of 7 years of experience using Cortex EEC XSOAR.
• Minimum of 5 years of experience with Palo Alto.
• Experience with security automation platforms and orchestration tools (SOAR).
• Familiarity with IDS/IPS, SIEM, and endpoint solutions.
• Experience managing complex automated security solutions in large environments.
• Deep understanding of security threats, internet protocols and cybersecurity tools and applications.
• Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals.
• Extensive experience in the installation, configuration, operation and documentation of security solutions to prevent cybersecurity threats.
• Experience working in a Security Operations Center (SOC) and documenting operational workflows.
• Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers.
• Some understanding of Linux/Unix and network troubleshooting analysis.

Preferred Qualifications

• Preferred experience in Python and/or Javascript.
• Preferred experience in cybersecurity incident response.
• Previous experience with STIGs, RMF, NIST publications and/or SCAP.
• GCIA, CISSP, CEH, and/or Security+ certifications is a plus.

Benefits & Perks

• Ongoing learning and development opportunities to foster continuous growth.
• Competitive salaries
• Health benefits
• Flexible work arrangements